If for any reason you are not happy with your Lyonsleaf purchase you can return it to us within 30 days of placing the original order and receive a full refund. It does not matter if the product has been opened or partially used.
We will refund the cost of the product. We will also refund the cost of the original postage unless the returned product was part of a larger order and the rest of the order has been retained.
We will not refund the cost of the return postage. For this reason, we do encourage customers to take advantage of our sample products, which are much cheaper to ship.
If you want to return a product please email us at firstname.lastname@example.org with the subject Return, or call us on 01761 221 267. Please supply the name in which you placed the order, contact details for yourself, and if possible the order number or approximate date placed. We will arrange the return and refund your original form of payment.
Lyonsleaf Ltd • Registered address: Cheddarlea Farm, Cheddar Road, Compton Martin, Bristol. BS40 6LD • Tel: 01761 221 267
Company Number: 09749596